Frequently Asked Questions

PayPal safely processes all payments. AmyandRose does not have any access to your credit card information. We accept Visa, MasterCard, American Express, and Discover.

We offer free worldwide shipping on all products.

Standard shipping is free. Estimated transit times are 7–15 business days for the United States, United Kingdom and Australia, and 14–28 business days for other international destinations.
Most orders are dispatched within 1–2 days; processing may take up to 5 business days during peak periods. Transit estimates are separate from processing time, and delays can occur. See our Shipping & Returns page for the full policy.

We’re glad you asked! See our Returns Section to see the entire policy.

We customize some of the products. For custom print info and minimums, contact us.

Amyandrose.com understands that the safety of your personal information is paramount.
To ensure security against unauthorized access, we use various techniques and devices in electronic and physical form to ensure your credit card information and data remain safe with us.
We use 256-bit SSL to give you security like that of a bank.

You shall then have your account on amyandrose.com, and through the account, you shall have access to the following:
– Order history
– Process a Return
– Follow Up Email Subscriptions
– Your gift certificates and coupons

Yes, you can cancel your order, but timing is crucial. Please contact us immediately through our contact form if you wish to cancel your order. If we haven’t processed your order yet, we’ll be happy to cancel it and issue a full refund.

Once your order is shipped, you’ll receive a notification email with a tracking number. You can then track your order’s progress directly on our website using the following link: https://amyandrose.com/pages/tracking/

Yes, we do accept major credit cards!

No, there is no minimum order amount.

All our product prices are listed in US Dollars (USD).

Customers cover return shipping costs, except for manufacturing defects, for which AmyandRose covers return shipping. Please see the Shipping & Returns policy for eligibility and return instructions.

We will process your return or exchange and issue a refund using the same payment method you used for your original purchase.

You can reach us via the Contact Us page.