Frequently Asked Questions

You can learn more about ways of payment accepted at AmyandRose – Your Ultimate Destination for Women’s Fashion and Accessories Online.

Find out how safely you can make payments for your purchase with Visa, MasterCard, American Express, Discover, and PayPal.

Popular FAQs

Secure Payment Options
  1. How do you accept payment?

    PayPal safely processes all payments. AmyandRose does not have any access to your credit card information. We accept Visa, MasterCard, American Express, and Discover.

  2. How much do they charge to ship the order from AmyandRose.com?

    We offer free worldwide shipping on all products.

  3. Can I please know when my order will arrive?

    Your order will reach you with the standard FREE shipping in 7-20 days if based in the United States, UK, Canada, or Australia.
    Under special cases, the whole international order will take a total of 12-30 days to process and deliver. Sometimes, delays are inevitable.

  4. What is AmyandRose.com’s Return Policy?

    We’re glad you asked! See our Returns Section to see the entire policy.

  5. Can I customize the product?

    We customize some of the products. For custom print info and minimums, contact us.

  6. Is my credit card secure with you?

    Amyandrose.com understands that the safety of your personal information is paramount.
    To ensure security against unauthorized access, we use various techniques and devices in electronic and physical form to ensure your credit card information and data remain safe with us.
    We use 256-bit SSL to give you security like that of a bank.

  7. What will I get out of it if I do have an account with you?

    You shall then have your account on amyandrose.com, and through the account, you shall have access to the following:
    – Order history
    – Process a Return
    – Follow Up Email Subscriptions
    – Your gift certificates and coupons

  8. Can I cancel my order?

    Yes, you can cancel your order, but timing is crucial. Please contact us immediately through our contact form if you wish to cancel your order. If we haven’t processed your order yet, we’ll be happy to cancel it and issue a full refund.

  9. How do I track my order?

    Once your order is shipped, you’ll receive a notification email with a tracking number. You can then track your order’s progress directly on our website using the following link: https://amyandrose.com/pages/tracking/

  10. Do you accept international credit cards?

    Yes, we do accept major credit cards!

  11. Is there a minimum order amount?

    No, there is no minimum order amount.

  12. What currency are your prices listed in?

    All our product prices are listed in US Dollars (USD).

  13. How much does it cost to return/exchange an item? Who pays for return shipping?

    Unfortunately, the customer is responsible for covering the return shipping costs for any returned or exchanged items.

  14. How will I receive my refund?

    We will process your return or exchange and issue a refund using the same payment method you used for your original purchase.

  15. How can I reach you?

    You can reach us via the Contact Us page.

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